FREQUENTLY ASKED QUESTIONS
Yes, we strive to ensure that our product images accurately represent the items you will receive. However, please note that slight variations in color may occur due to different monitor settings.
Orders are typically processed and dispatched within 2-3 business days. You will receive a confirmation email with tracking information once your order has been shipped.
We accept returns only for damaged or incorrect items. To process your return, we require video proof of the unpacking at the time you first received the item. Please contact our customer support team with your order number and the video proof to initiate the return process.
Order modifications or cancellations are only allowed within 1 hour of placing the order. After this period, changes or cancellations are not permitted. Please contact our customer support team immediately if you need to make any changes.
Yes, you are welcome to visit our shop. Our store is located at Aatish Market, Jaipur . Please check our website for store hours and additional details.
CONTACT US FOR ANY QUESTIONS
Thank you for your interest in NexanDecor! We’re here to assist you with any questions, concerns, or inquiries you may have. Please find below our contact information:
Phone: 9829932211
Email: rohitkumar32211@gmail.com
Address: 24,25 Jamna colony sikar road Jaipur
Our customer service team is available to assist you during the following hours:
Monday – Friday: 9:00 AM – 6:00 PM (IST)
Saturday: 9:00 AM – 1:00 PM (IST)
Sunday: Closed
Feel free to reach out to us via phone or email, and we’ll do our best to respond to your inquiries in a timely manner. Alternatively, you can use the contact form on our website to send us a message directly.
We appreciate your interest in NexanDecor and look forward to serving you. Thank you for choosing NexanDecor for your home decor needs!