Return Shipping

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

Return Pickup & Request: within 7 days
Refund: After RTO completion

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Approved Refund Under the refund policy will be reimbursed within 7-9 Business working days.

Damaged or Defective Items

In the unlikely event that your item arrives damaged or defective, please contact us immediately upon receipt. We will work with you to resolve the issue promptly, whether through a replacement, exchange, or refund.

Contact Us

If you have any questions about our refund policy or need assistance with a return, please don’t hesitate to contact our customer service team. We’re here to help and ensure your shopping experience with NexanDecor is nothing short of exceptional.

Thank you for choosing NexanDecor for your home decor needs. We appreciate your trust and support.